Welcome to Petaladdin
Petaladdin helps veterinary clinics and hospitals manage appointments, patient records, billing, reporting, and team access from one place.
This documentation is written for end users, including:
- reception and front-desk staff
- veterinary doctors and nurses
- billing and operations teams
- clinic administrators
Use this help center to learn the core workflows your team performs every day.
Start here
- New to the platform: begin with Accessing Petaladdin
- Setting up a clinic account: continue with Clinic Setup
- Running the reception desk: review Front Desk Workflow
- Recording doctor activity: continue with Consultations and Treatment Notes
What Petaladdin covers
- scheduling visits and managing the appointment calendar
- maintaining pet and client records
- supporting consultation and treatment-note workflows
- tracking invoices, balances, and payments
- managing medicine and consumable stock
- reviewing reports for operational visibility
- assigning staff access based on role
Browse by team
Reception and front desk
Start with appointment scheduling, check-in, check-out, and the daily reception workflow.
Doctors and nurses
Use patient profile and consultation guides to keep medical and visit information complete.
Billing and operations
Use invoice, payment, stock, and reporting guides to keep daily operations accurate.
Administrators
Use setup, roles, access, and troubleshooting pages to support the wider clinic team.
Reach our helpline for more information