Skip to main content

Invoice Refund Record

The Invoice Refund record shows the details of a refund already posted against an invoice.

What the page shows

The refund record can include:

  • refund number
  • clinic
  • linked invoice
  • refund date
  • status
  • pet parent
  • reason
  • refunded line items
  • tax amounts
  • subtotal
  • discount reversal
  • membership reversal
  • coupon reversal
  • tax total
  • refund total

Additional sections

The page may also show:

  • promotion reversals
  • tax reversal summary

When to use this page

Open the refund record when:

  • finance needs a refund audit trail
  • a client asks for the refund reference
  • you need to confirm the amount and reason posted